OrangePlace LLC (“OrangePlace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
Information submitted through forms, surveys, booking pages, or contact requests
Website usage data, cookies, analytics, and similar tracking information
3. How We Use Your Information
We may use your information to:
Provide and improve our services
Respond to inquiries and support requests
Schedule appointments and follow up with you
Send service-related notifications
Process payments through third-party providers such as Stripe
Create and manage user accounts
Send promotional messages
Maintain security and prevent fraud
4. SMS Messaging and Mobile Information
If you opt in to receive SMS messages from OrangePlace LLC, we may send appointment reminders, follow-up messages, and account notifications related to requested services, or promotional messages depending on your consent selections.
You can opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Payment Processing
Payments may be processed by third-party providers, including Stripe. We do not store full payment card information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and user behavior
Remember preferences
Support security and performance
You may control cookies through your browser settings, but disabling them may affect website functionality.
7. Information Sharing
We do not sell your personal information.
We may share information only as necessary with service providers that help us operate our business, such as payment processors, hosting providers, software providers, analytics tools, customer support providers, and messaging providers, and only for legitimate business purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You are also responsible for activity that occurs under your account.
10. Your Choices and Rights
You may:
Opt out of marketing emails by using the unsubscribe link
Opt out of SMS messages by replying STOP
Request access to, correction of, or deletion of your personal information by contacting us
11. Third-Party Links and Services
Our website may contain links to or integrations with third-party services. We are not responsible for the privacy practices of third-party websites or platforms.
12. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
